Defence
Defence Member and Family Support (DMFS)
With Telstra upgrades to our old phone lines, our local office phone number has changed, so please update your records J
Our new phone number is 07 4430 3879.
The Townsville office email address is dmfs.townsville@defence.gov.au
Defence Families of Australia (DFA)
Defence Families of Australia (DFA) is the official body appointed by the Government to represent the views of Defence Families.
What we do:
· Inform the Government and Defence on the needs of ADF families (DFA team members are partners of current serving members)
· Advocate on behalf of families across a range of issues
· Provide a forum for families to raise issues and concerns
· Inform families on assistance and services available.
Do you need someone to advocate for you? Reach out to the Northern Queensland delegate:
Larissa Ostermann
T: 0418 796 561
Facebook: DFA Northern Queensland
Defence Member and Family Helpline
For advice, support or local community information, contact our all-hours Defence Member and Family Helpline. Run by Defence Member and Family Support, the Helpline is the best way to access the programs and services that we offer to help Defence families manage the military way of life.
The helpline is available 24/7 and is staffed by qualified human services professionals including social workers and psychologists.
Phone 1800 624 608, or email memberandfamilyhelpline@